Refund policy

Return & Refund Policy

We at Paintable Pictures prioritize your satisfaction. If for any reason, our products did not meet your expectations, contact us at support@paintablepictures.com and we'll try to make it right.

Eligibility for Returns:

• Returns are accepted within 30 days from the receipt of your shipment.
• Items should be in original condition, unused, and retained in the original packaging.

Return Process:

• To initiate a return, please email us at support@paintablepictures.com with the reason for the return.
• Upon approval, we will provide you with the return address and any additional instructions.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within 10 business days.